3 Reasons Why Searchie is the Customer Retention Master
Your customers are your currency. You spend a lot of time and money to get them, but it’s just as important to hold onto them. I believe that sharing content using Searchie is the best way to keep your customers happy and coming back for more. How? Here are three reasons:
Searchie Makes Consuming Content Easy and Accessible
Video is king. People don’t want to read much anymore; they prefer to watch video. Searchie allows you to efficiently host and organize your video content, so you can share one-off videos, playlists, and more.
But here’s the thing: All people are different, with unique preferences and needs. You want your content to be accessible and easy to consume. Searchie makes it possible for one video to be delivered in multiple ways: video with captions, audio, and in written form (created with the captions). So whether your customers want to listen to the content as they take a run, watch the video without the sound on the morning train, or read the transcript curled up on the beach chair, Searchie satisfies.
2. Searchie Offers Customers a Tailored Experience
Thanks to Searchie’s tagging function, you are able to provide each customer a bespoke experience that fits them like a glove. How? Use an assessment tool in Searchie to gather information about the customers needs and wants. The results of the assessment can assign one or more tags to that customer.
Thanks to the tags, the customer will be shown playlists of content that meet their needs. They won’t need to sift through stacks of content that they’re not interested in—they can get right to learning.
If you’re a coach, you can automate the process of sharing your coaching calls to a client’s portal in Searchie. When you finish a call, it will automatically be placed in their portal for future reference, along with any other content you’re sharing with them there.
3. Searchie Saves Your Customers TIme
Searchie saves you a ton of time as a content creator, but it also saves your customers’ precious time. The biggest way it does this is what it first became famous for: Searchie’s search capability.
How much time have you wasted sifting through content to find what you’re looking for? With Searchie, your customer won’t waste any time—if they’re looking for something specific, they can enter a word or words into the Searchie search bar and be taken to the exact piece of content they’re looking for. Not only that, they’ll be taken to the exact moment in the video that you uttered that search term!
Searchie’s clear and easy Hub structure also saves your customers time, although you play a role in that, as well. A solid Hub plan leads to a Searchie Hub that is efficient and easy for the customer to use.
Searchie Satisfies Your Customers
I have a rolodex full of clients who rave about how Searchie helps them please their customers. They also love how Searchie is easy and timesaving for the content creator. I fell head over heels with Searchie when it came out, and my love for it has only grown as it has become a richer and more robust platform.
Want to explore how Searchie can serve you and your customers? Book a free 15-minute consult call with me—I’ll get your wheels spinning!
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If you feel stuck or overwhelmed with Searchie, let’s talk. I create Hubs for my clients in a flash.
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Get Your Searchie Hub Up!
This is really all you need to get started! Personalize your Searchie Hub with a few easy clicks. These clean, fresh, professionally designed Canva templates work right in Searchie. All you need to do is add your own images.
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